Extended Programmes

Our passion and talent for anything and everything to do with adult and organisation learning is part of our DNA.

From: needs analysis, strategy creation, learning design and delivery. We create award-winning bespoke materials using a carefully selected blend of learning methods and rich media.

We also have a strong reputation for training trainers, enhancing their effectiveness with key techniques and an understanding of neuroscience and its influence on transformational learning. Our skilled trainers are experts in a range of topics and deliver our own physical and virtual workshops with a style that sends learners bounding back to work with renewed energy and focus.

A holistic approach to learning, constantly developed to meet the challenges of tomorrow

We have a particular passion for developing management and leadership skills and we are an Approved Centre for the Institute of Leadership and Management and on the Register of Approved Training Providers (RoATP) as a supporting provider for National Apprenticeships. So as well as enjoying some spell-binding learning with us, we can guarantee a nationally recognised certificate of achievement as well!

We offer a wide range of short and long-form ILM programmes at Award, Certificate and Diploma level and as bespoke in-house courses.

Our Apprenticeships & Extended Programmes Include:

In collaboration with Fieri, our Level 3 Team Leader / Supervisor Programme is designed to give learners both practical and theoretical skills to become confident and effective leaders. Key content covered in this qualification includes:

Personal Effectiveness, Managing People, Leading People, Business Improvement, Operations Management, Finance, and Relationships & Communication.

Team Leader / Supervisor - Level 3

Hospitality Manager - Level 4

In collaboration with Westminster Kingsway College, our Level 4 Hospitality Manager Programme is perfect for those team members who provide vital management to teams or departments with a passion for exceeding customers’ expectations and motivating their teams. Key content covered in this qualification includes:

Personal Effectiveness, Managing the Service Operation, Managing Business Improvement & Change, Understanding Financial Management, The Customer Experience, People Management & Leading People

Operations & Departmental Manager - Level 5

In collaboration with Fieri, our Level 5 Operations & Departmental Manager Apprenticeship Programme provides middle and senior management with a greater level of depth of knowledge for their role as a leader in any organisation. Key content covered at this level includes:

Personal & Professional, Development Organisational, Culture, Values & Strategy, Operations Management, People Management, Leading a High-Performing Team, The HR Function, Project Management - 6 Sigma, Financial Management & Managing Change.



Impactful Learning Solutions Specially Designed for the Hospitality Industry