Making the most of Christmas!
There is no doubt that your Christmas trading period is a peak opportunity to provide a level of service excellence that results in your customers and guests feeling truly cared for and leaves them determined to re-book for next year's seasonal celebrations. It's also the prime time to maximise incremental revenue by encouraging people to expend their spend and enable your business to finish off the year a bit ahead of budget.
We know - because we've done it ourselves.
So, we've put together a highly practical workshop, supported by a take-away toolkit, that will enable your service teams to create, recognise and use sales opportunities and give them the knowledge and confidence to close and make that sale.
This course is ideal for managers and team leaders of food & beverage or conference & banqueting teams.
By the end of the day they will be be bursting to get back to work to put their learning into practice and share how they have successfully:
The cost is £295 + vat per delegate and includes:
Discounts are available for bookings of more than one person and /or on more than one course.
CLICK HERE to contact us and we'll get back to you to discuss your requirements.
Of course, we could put a booking form online - but we prefer to talk to you and determine your requirements and learning aims on an individual basis.
We find that by far the best way to begin, but don't worry, we won't hound you in the future or share your details with anyone else.